At Birnam Veterinary Clinic we take our values and principles seriously and willingly share them with you.
- Birnam Veterinary Clinic will always strive to ensure that the veterinary services and products we provide as well as the support that underwrites it will always be of a first world standard, and will measure up to the best veterinary practices internationally.
- At Birnam Veterinary Clinic we strive to be a practice with a warm and friendly atmosphere. We want to get to know and welcome our clients and their pets by name, where they become friends for life.
- We celebrate the human-animal bond, share in the care of our clients’ pets and the enjoyment animals bring to humans.
- The health and well-being of our patients is our highest priority.
- At Birnam Veterinary Clinic we run a clean, hygienic and well maintained practice.
- Our clients’ concerns and complaints are dealt with and rectified immediately. We strive to ensure that clients are looked after to the very best of our ability.
- Ongoing training for all our staff is the way in which we will continuously strive to add value to our clients’ and their pets’ lives. While our staff grows in a happy environment, they will care better for our patients and work harder to please their owners.
- Our business is nothing without a strong team. We communicate with our staff to ensure they know their importance to the team, and ensure they understand their role in caring for our patients.
- Our drive to grow always takes precedence over any resistance to change.
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